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The State of Resource Management
Key Trends and RM Best Practices

Service delivery is changing rapidly. Whether you are a professional services organization providing services to your clients, or an internal IT department meeting the demands of your business stakeholders, changes in technology and delivery methods are having impacts on how you approach resource management. Your resources are your most important asset. It is critical to get this function right.

We at RTM Consulting and the RMI care a lot about how delivery organizations, and industries overall, perform resource management. For the past three years, we have presented an outlook on Resource Management in our annual State of Resource Management. This paper is our comprehensive look at the State of Resource Management as we begin 2017. We identify key trends across the industry and some recommended calls to action. Our goal is to help you and all delivery organizations continue to improve this important function.

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