Why Resource Management Trumps Quality and Project Management Processes
Recent research has
revealed some startling, but not surprising conclusions about project
performance. While most companies have invested, in many cases heavily, in
project management (PM) and quality processes, by far the most common failure
in project performance (on-time, on-budget, quality) is the inability of
delivery teams to get the right person in the right place at the right time.
Yet, investment continues disproportionately in favor of PM and quality
systems and methods, while failing to adequately invest and address human
capital challenges fundamental to the processes project management and
quality systems depend on.
Recently however, a new breed of process solutions has
emerged, borrowing from the Just-in-Time Manufacturing movement of the
1980's, which may ultimately change the landscape of human capital management
moving forward. But instead of "getting the right part in the right place at
the right time," these new methodologies focus on "getting the right person
in the right place at the right time."
This complimentary white paper details how early adopters in
the Services Industry are applying these new best-practices to revolutionize
their services delivery, drastically improving overall business performance,
and gaining major competitive advantages in the marketplace.
your copy now!
By submitting your information, you authorize us to use it to provide you with information about our products and services.|