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Should Consultants Own the Utilization Metric?

Experienced Insight into the Pros and Cons of Assigning Utilization Metrics to Consultants


Few would debate the need for professional and consulting service providers to achieve consistently high utilization relative to industry benchmarks. It's just a matter of simple economics to remain competitive. Some however would say that consultants should not own the utilization metric since assigning people to projects is a job for management, and we cannot hold consultants accountable for certain aspects of demand outside the control of the consultant.

 

This white paper discusses the merits of assigning a metric to your consultants for utilization and driving accountability via governance of that metric.

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