ExactTarget Canada Mobile Alerts

What is ExactTarget SMS?

ExactTarget mobile alerts provide subscribers with timely and relevant information based upon the subscriber's interest. A subscriber may receive one or more messages a day based upon their interest in ExactTarget's one-to-one digital marketing platform or marketing services. Message and data rates may apply. An example of an available topic is "Product Updates." If one was subscribed to the "Product Updates" alert topic, the subscriber would receive messages similar to: "New From ExactTarget: ExactTarget SMS is now available for all clients. Contact your account representative today to learn more! 2 messages per week. Standard message & data rates apply. Text STOP 2 quit.

What is the price for ExactTarget SMS services?

Standard text message and data rates may apply.

What carriers are compatible with ExactTarget SMS?

Compatible carriers include: Rogers Wireless, MTS, Bell, Sasktel Mobility, and Telus Mobility.

How do I opt-in to ExactTarget SMS messages?

If you wish to receive Alert messages from ExactTarget, or if you want to reactivate your subscription to our Alert program, please text JOIN to either short code 38667 or 28767.

How do I discontinue receiving ExactTarget SMS messages?

To discontinue receiving SMS messages from ExactTarget, text "STOP", "END", "CANCEL", "QUIT", "UNSUBSCRIBE", or "ARRET" to either short code 38667 or 28767.

Who do I contact for help?

If you need help with enrolling for alerts or canceling your subscription for an alert topic, please call ExactTarget customer support at: 1.866.558.9823 or send an email to help@exacttarget.com. Click here to view our privacy policy. Click here to view our Terms and Conditions. For additional help, text HELP to 38667 or 28767. In addition to help you can also type "INFO" and "AIDE".

What is ExactTarget's privacy policy?

ExactTarget respects your right to privacy. You can view our privacy policy here.

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