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Report #16: Retail Touchpoints Exposed

The retail experience is evolving—but are retailers evolving with it? Our latest SUBSCRIBERS, FANS, and FOLLOWERS report examines how the 100 fastest-growing retail chains in the United States are seeking to build and engage consumer audiences in ongoing email, mobile, and social communications across in-store and online touchpoints.

We found that:

Find out what works and what doesn't for these "Hot 100 Retailers," and discover how to infuse their successful interactive marketing tactics into your own program.